Compliance

HIPAA Compliance & Healthcare Data Privacy Solutions

We are fully committed to maintaining the highest standards of HIPAA compliance to protect your patients' protected health information (PHI).

Our HIPAA Commitment

ZenoMed is a HIPAA-compliant business associate that understands the critical importance of protecting patient privacy and maintaining the confidentiality, integrity and availability of protected health information.

256-Bit Encryption Security

We store all PHI on secure 256-bit encrypted servers with multiple layers of protection, so patient information stays accessible only to authorized personnel.

Administrative Safeguards

Comprehensive policies and procedures governing how PHI is accessed and used across every team.

Physical Safeguards

Secure facilities and workstations with controlled access to protected health information.

Technical Safeguards

Advanced encryption, access controls and audit logging systems on every workflow.

Staff Training

Regular HIPAA training and certification for all team members, refreshed annually.

Business Associate Agreement

As your business associate, ZenoMed enters into a comprehensive Business Associate Agreement (BAA) with each healthcare provider client. This agreement ensures:

  • Proper use and disclosure of PHI only as permitted or required
  • Implementation of appropriate safeguards to prevent unauthorized use or disclosure
  • Reporting of any security incidents or breaches immediately
  • Ensuring subcontractors also comply with HIPAA requirements
  • Return or destruction of PHI upon contract termination

Technical Safeguards

  • 256-bit AES encryption for data at rest and in transit
  • Multi-factor authentication for all system access
  • Role-based access controls and user permissions
  • Comprehensive audit logging and monitoring

Administrative Safeguards

  • Designated HIPAA Security Officer
  • Regular staff training and certification
  • Incident response and breach notification procedures
  • Regular security risk assessments

Breach Response Protocol

In the unlikely event of a security incident, we have established comprehensive breach response procedures.

01

Immediate Response

Contain and assess the incident within 1 hour

02

Client Notification

Notify affected clients within 24 hours

03

Regulatory Reporting

Report to HHS and other authorities as required

Questions About Our HIPAA Compliance?

Our HIPAA Security Officer is available to answer any questions about our compliance measures and security protocols.